Imagine a potential candidate arrives for an interview at your organization. Her meeting was scheduled for 2 pm at your gleaming office but since a previous candidate did not turn up, she was bumped up to the 10 am slot. She proceeds to the visitor center where the security guard asks her to register her details. When she scans her ID the system informs her that she is not registered in the system. Puzzled, she attempts a few more times before heading back to the desk. The security officer does ...